AdGuard VPN Browser Extension Privacy Notice
June 11, 2024
This Privacy Notice lists all the information that we, Adguard Software Ltd. (“we”, “us”, or “our”), may collect when you use AdGuard VPN Browser Extension and explains why we do it and how we use this information.
Keynote:
- We do not collect logs of your activity on VPN servers and do not know what websites you visit
- We only collect the information necessary for AdGuard VPN Browser Extension to function fully and properly
- We do not share or sell your personal information. We are strongly committed to protecting user privacy and being as transparent as possible
- You can delete your information by deleting your AdGuard account or by sending us a request at privacy@adguard-vpn.com
- The information we collect about you depends on how you interact with our extension.
What data AdGuard VPN Browser Extension can collect and when
Here we describe all cases when and what data is sent to our server, so you can be sure that we only collect the minimum necessary for the extension to work properly.
Signing up
When we create an account for the user, the following information is sent to our servers:
- Email address
- App identifier
- OS language
- Marketing consent flag
Why we need this information:
- We need your email address to register an AdGuard account and log you in.
- We use the app identifier to control the simultaneous use of multiple apps.
- OS language is required to communicate with you in your language.
Logging in
When you login, your email address is sent to our servers. We need your email address to register an AdGuard account and log you in.
First launch of the extension
When AdGuard VPN Browser Extension is first launched, the following information is sent to our servers:
- App identifier
- Extension version
- Extension language
- OS language
Why we need this information:
- To monitor the number of simultaneous connections
- To count the number of apps of a certain type and version
To make sure that the user is authorized, the following information is sent to our servers:
- Email address
- Extension version
Using the extension
AdGuard VPN periodically connects to our server to check the account status. The following information is sent:
- App identifier
- Authorization token
- Extension language
Why we need this information: To ensure that users have access to available server locations and the VPN server, and give users the choice of available locations.
Sending a message to support
If a user does not attach debug logs, only their message is sent, along with the following information:
- Email address
- App identifier
- Authorization token
- Extension version
Why do we need this information: This information is used by our support team to perform minimal diagnostics.
When a user attaches debug logs, logs stored on the user’s device are also sent. This detailed information is used by the support team to help solve more complicated problems.
