I can't activate my subscription
Chances are you've purchased two subscriptions: one from Google Play and then the other through the AdGuard website. In this case, the subscription purchased through our website is frozen until you cancel the auto-renewal of the subscription purchased in Google Play. After this subscription expires, the subscription bought through our website is activated automatically.
We're glad we were able to help!
The problem you reported doesn't seem to have a typical solution. Please contact the support team at firstname.lastname@example.org — our support engineers will reply to you as soon as possible.