I want to turn off AdGuard VPN for a specific website
To turn off AdGuard VPN for a specific website, open the main menu and select the Exclusions tab at the top. Then select Regular mode, click Add website, and enter the domain name of the website (e.g. example.org): AdGuard VPN will be off for this domain and all its subdomains. If you want AdGuard VPN to be off only for a part of a website, enter the required subdomain directly (e.g. sub.example.org).
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The problem you reported doesn't seem to have a typical solution. Please contact the support team at firstname.lastname@example.org — our support engineers will reply to you as soon as possible.