I see extra charges on my credit card
Chances are you've purchased two subscriptions: one from the App Store and then the other through the AdGuard website. In this case, the subscription purchased through our website is frozen until you cancel the auto-renewal of the subscription purchased in the App Store. After this subscription expires, the subscription bought through our website is activated automatically.
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The problem you reported doesn't seem to have a typical solution. Please contact the support team at support@adguard-vpn.com — our support engineers will reply to you as soon as possible.
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