AdGuard VPN Support centerFAQ AdGuard VPN for iOS I have a technical problemMy VPN connection is slow

My VPN connection is slow

Let’s troubleshoot your slow VPN connection:
Check your Internet connection: turn off AdGuard VPN and check your Internet speed. If your connection remains slow without the VPN, then the issue may be with that connection. Try to switch between mobile data and Wi-Fi.
Go to Settings → General → DNS server and try a different DNS server. Some DNS servers may slow down your connection depending on your location and network conditions.
Are you using the Extended or Extreme logging level? It may slow down your VPN connection. Go to Settings → General → Advanced → Logging level and change it to Default. Enable Extended or Extreme logging only temporarily, upon request from our support team.
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If you have any further questions or suggestions, please email us at support@adguard-vpn.com

Please contact support

Your problem wasn’t solved, or you found an inaccuracy? Please email us at support@adguard-vpn.com — we’ll get back to you as soon as possible
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Technical support
support@adguard-vpn.com
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Scan to install AdGuard VPN on your mobile device

Installation

Download the AdGuard VPN APK file. If your browser displays a warning, allow downloading adguard-vpn.apk. Tap Open.
If installations from your browser are not allowed, you’ll get a notification. In this notification, tap Settings → Allow from this source.
Accessing these settings manually
To allow the installation of apps from your browser, go to Settings → Apps & notifications → Advanced → Special app access → Install unknown apps. Select your browser, then tap Allow from this source.
For Samsung devices with One UI 6 (Android 14) and newer
On some Samsung devices, the Auto Blocker feature may prevent APK installations. To install the app:
Open your device settings.
Go to Security and privacy.
Scroll down and tap Auto Blocker.
Disable the setting.
You can re-enable this feature after the installation.
In the pop-up dialog, tap Install.
Wait for the installation to complete and tap Done.
AdGuard VPN is now installed on your device. To launch the app, tap its icon in the list of installed apps.