Can’t find the subscription in my AdGuard account
If your subscription was purchased through the App Store, you may have chosen to hide your real email address from developers. This means you used an email address randomly generated by Apple. As a result, your AdGuard account was also created with this address. To transfer your subscription to your primary email address, you need to identify the email address used for the purchase.
Go to Settings → Apple Account → Sign in with Apple.
Find AdGuard VPN in the list and copy the email address from the Hide My Email field (it should end with @privaterelay.appleid.com). Send this email address to support@adguard-vpn.com.
Once we receive the email address, we’ll transfer your subscription, and you’ll be able to use the app.
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If you have any further questions or suggestions, please email us at support@adguard-vpn.com
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support@adguard-vpn.com